Shipping policy

Shipping Policy

Effective Date: September 1, 2026

Where we ship

Ultra Life Balance currently ships to eligible addresses in the United States. We do not currently accept orders for delivery outside the United States.

Shipping cost

Standard US shipping is free on every order unless a different charge is clearly shown at checkout.

Processing and delivery

Every product available for purchase is fulfilled from verified US inventory. Each product page shows an order-to-door estimate that includes normal processing and carrier transit. Current products are estimated at 4–8, 4–9, or 5–10 business days depending on the verified US fulfillment route. The product-page estimate applies to that product.

Delivery dates are estimates rather than guarantees. Timing can vary by destination, carrier conditions, severe weather, holidays, or an incorrect or incomplete address. If we cannot ship within the time stated for an order, we will provide an updated estimate and any cancellation option required by applicable law.

Tracking and multiple packages

We email tracking when it becomes available. Tracking may take a few business days to begin updating. Items may arrive in separate packages and on different days at no additional shipping charge.

Address changes

Customers are responsible for entering a complete and accurate US delivery address. Email support@ultralifebalance.com immediately if a correction is needed. We cannot guarantee changes after an order enters processing.

Delays, damage, and missing packages

If tracking is overdue, a package appears lost, or an item arrives damaged or incorrect, email support@ultralifebalance.com with your order number. Keep the item, packaging, and shipping label while we review the issue.